Churn Signals You Should Be Tracking 30 Days Before It Happens
By the time a SaaS user cancels, you’ve already lost. The cancellation is the announcement, not the decision…
By the time a SaaS user cancels, you’ve already lost. The cancellation is the announcement, not the decision…
The week before a product launch is the worst possible time to discover that your tracking is leaking…
The most common analytics disaster I get called in to fix isn’t broken tracking — it’s tracking that…
Every product team I’ve worked with eventually starts looking at retention curves. And almost every team gets the…
“Can’t we just use legitimate interest?” is the question I hear most often from product teams who want…
Cookieless tracking is one of those phrases that means six different things depending on who you ask. Vendors…
Most SaaS founders I talk to can name their conversion rate to the second decimal. Almost none can…
Every European product team eventually runs into the same legal email: “Has procurement signed the data processing agreement…
I’ve seen cohort grids used to justify bad investment decisions at least three times. Each time, the problem…
Most analytics implementations I audit have the same problem: the team tracks a hundred events nobody looks at,…